About us
Independent Apple device experts, on your side
MacFix Support is an independent technical support company. We help people get their Apple devices working — quickly, safely, and without gimmicks.
Our story
We started because we saw too many people stuck between long official wait times and questionable "tech support" shops. Our mission is to be the honest, technically excellent option: fast when speed matters, patient when it doesn't, and always transparent about what we're doing.
We are not affiliated with Apple Inc. If you're covered by AppleCare or need warranty service, we'll happily point you back to Apple. For everything else — setup, troubleshooting, migrations, backups, tricky iCloud sync problems — we're here to help.
Independent & honest
We're not affiliated with Apple Inc. — and we always tell you that clearly.
Your data stays yours
We never ask for Apple ID passwords or 2FA codes. Sessions end when you close them.
Real experience
Our technicians have deep, hands-on experience across every Apple product line.
Transparent pricing
Clear pricing before any work begins. No surprises.
A small team, real people
Every call, every chat, every session is handled by an actual technician — not a chatbot pretending to be one. Our AI assistant helps triage and answer quick questions, and then hands you off to a specialist whenever it's the right call.