Terms of Service

These Terms of Service govern your use of our website and support services.

Scope of services. We provide remote technical support for Apple devices. We are an independent provider and are not affiliated with, endorsed by, or sponsored by Apple Inc.

Consent. Support sessions are consent-based. You may end a session at any time.

No warranty. While we work hard to help resolve issues, technical support is provided "as is" without warranties of any kind. We are not responsible for pre-existing conditions of your device, data loss caused by hardware failure, or issues outside our control.

Payment. Pricing is provided before any billable work begins. Refunds are handled case by case.

Limitation of liability. Our total liability for any claim is limited to the amount you paid for the specific session giving rise to the claim.

Contact. Questions? Email support@macfixsupport.com.